Established in 2018, our vision is to become the most reliable and trusted cleaners in Surrey.
Our Story
Outshine was formed in the summer of 2018 by Marie-Charlotte Fletcher and Charlie Nichols when we realised that the domestic cleaning industry was in need of a new approach.
We saw a lack of communication with clients which, more often than not, leads to unsatisfactory jobs and unhappy customers, how customer satisfaction and quality of work have taken a back seat. It can be hard to find a local cleaning company that you can trust in your home and never fails to deliver the best possible service every time.
Our vision is to create Godalming and Guildford’s most trusted cleaning company who values each of our clients and their homes. Customer satisfaction is at the heart of everything we do.
We are on a mission to create an open and honest company loved by both our clients and our team.
"With a background in childcare working closely with families I have come to learn the importance of a clean and safe home and the benefits it has in everyday life. For me, it is important that Outshine places quality of service at the front of everything we do ensuring each home is cleaned with the care and attention it needs as if it were our own. Charlie and I personally stay in contact with each one of our clients to make sure that the company stays on its toes and Outshine is providing a magical experience every time."
Marie-Charlotte FletcherCo-Founder & Director
"Having worked for companies such as Mercedes-Benz and John Lewis I have had the wonderful experience of contributing towards industry-leading customer experiences and more recently as a graphic designer creating impactful and meaningful brands. Outshine for me is about creating a company that will make waves within the domestic cleaning market, turning the industry on it's head to put the power back in the customer's hands. No more communication barriers, no more worrying about quality of service and no more stress in choosing the right people to invite into your home. Finally!"
Charlie NicholsCo-Founder & Director
